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Support

Welcome to Redback Customer Services Whether you are a local or regional service provider or a multinational carrier, Redback Networks is equipped to support your business. Our tiered service packages provide you the flexibility to select a service level agreement that meets the needs of your business. Whether you need global 7 x 24 x 365 live support or hardware replacement delivery within one business day, we can support you and ensure that your network is always available so that your customers can enjoy uninterrupted service.

Technical Support We offer a variety of services and support to help you design, deploy, and manage a Smart Broadband Network. More > To access the Customer Portal login click here Need a Customer Portal account To access eService login click here		Educational Services We offer an impressive array of educational services that are designed to help customers and partners reap the greatest benefits from every SmartEdge deployment. More >

Professional Services We offer professional services and the experience necessary to help you build a Smart Broadband Network. More >